原文： I'm a developer for a major food delivery app. The 'Priority Fee' and 'Driver Benefit Fee' go 100% to the company. The driver sees $0 of it. I'm posting this from a library Wi-Fi on a burner laptop because I am technically under a massive NDA. I don't care anymore. I put in my two weeks yesterday and honestly, I hope they sue me. I've been sitting on this for about eight months, just watching the code getting pushed to production, and I can't sleep at night knowing I helped build this machine. You guys always suspect the algorithms are rigged against you, but the reality is actually so much more depressing than the conspiracy theories. I'm a backend engineer. I sit in the weekly sprint planning meetings where Product Managers (PMs) discuss how to squeeze another 0.4% margin out of "human assets" (that's literally what they call drivers in the database schemas). They talk about these people like they are resource nodes in a video game, not fathers and mothers trying to pay rent. First off, the "Priority Delivery" is a total scam. It was pitched to us as a "psychological value add." Like I said in the title, when you pay that extra $2.99, it changes a boolean flag in the order JSON, but the dispatch logic literally ignores it. It does nothing to speed you up. We actually ran an A/B test last year where we didn't speed up the priority orders, we just purposefully delayed non-priority orders by 5 to 10 minutes to make the Priority ones "feel" faster by comparison. Management loved the results. We generated millions in pure profit just by making the standard service worse, not by making the premium service better. But the thing that actually makes me sick—and the main reason I'm quitting—is the "Desperation Score." We have a hidden metric for drivers that tracks how desperate they are for cash based on their acceptance behavior. If a driver usually logs on at 10 PM and accepts every garbage $3 order instantly without hesitation, the algo tags them as "High Desperation." Once they are tagged, the system then deliberately stops showing them high-paying orders. The logic is: "Why pay this guy $15 for a run when we know he's desperate enough to do it for $6?" We save the good tips for the "casual" drivers to hook them in and gamify their experience, while the full-timers get grinded into dust. Then there is the "Benefit Fee." You've probably seen that $1.50 "Regulatory Response Fee" or "Driver Benefits Fee" that appeared on your bill after the recent labor laws passed. The wording is designed to make you feel like you're helping the worker. In reality, that money goes straight to a corporate slush fund used to lobby against driver unions. We have a specific internal cost center for "Policy Defense," and that fee feeds directly into it. You are literally paying for the high-end lawyers that are fighting to keep your delivery guy homeless. And regarding tips, we're essentially doing Tip Theft 2.0. We don't "steal" them legally anymore because we got sued for that. Instead, we use predictive modeling to dynamically lower the base pay. If the algo predicts you are a "high tipper" and you'll likely drop $10, it offers the driver a measly $2 base pay. If you tip $0, it offers them $8 base pay just to get the food moved. The result is that your generosity isn't rewarding the driver; it's subsidizing us. You're paying their wage so we don't have to. I'm drunk and I'm angry. Ask me anything before this gets taken down.
中文：
该Reddit帖子是一位大型外卖应用开发者的爆料，揭露了公司内部在对待顾客和骑手方面的多项不道德行为。发帖人表示，他已递交辞呈，并用一部“一次性笔记本电脑”（指为特定临时用途而设，用后即弃的设备，以保护隐私）在图书馆发帖，不惧被起诉。
主要揭露内容如下：
“优先配送费”的骗局：
- 用户支付的额外2.99美元“优先配送费”并没有加速订单配送。
- 该费用只是在订单数据中改变了一个布尔值，但调度逻辑会完全忽略它。
- 公司去年通过A/B测试发现，通过故意将非优先订单延迟5到10分钟，让优先订单在对比下“显得”更快，从而获得数百万美元的纯利润。这本质上是通过降低标准服务质量而不是提升高级服务质量来实现的。
“司机福利费”的挪用：
- 账单上出现的1.50美元“监管响应费”或“司机福利费”，其措辞旨在让顾客感觉在帮助骑手。
- 实际上，这笔钱全部进入了公司的一个企业专款账户，用于游说反对骑手工会，并资助“政策辩护”部门，聘请高端律师以对抗骑手权益。
“绝望分数”算法压榨骑手：
- 公司有一个隐藏的指标，即“绝望分数”，通过跟踪骑手接受订单的行为来判断他们的“绝望”程度。
- 如果骑手在深夜接受所有低价订单（例如3美元订单），他们会被标记为“高度绝望”。
- 一旦被标记，系统就会故意停止向他们推送高价订单，而是将这些好订单留给“休闲”骑手，以“游戏化”他们的体验，而全职骑手则被持续压榨。算法的逻辑是：“明知他急需6美元，我们何必给他15美元的订单？”
“小费盗窃2.0”与动态降低底薪：
- 由于之前的小费盗窃行为被起诉，公司不再直接“偷窃”小费。
- 取而代之的是，他们使用预测模型来动态调整骑手的底薪。
- 如果算法预测顾客是“高额小费者”（例如可能给10美元小费），平台会给骑手极低的2美元底薪；如果顾客给0小费，平台则会支付8美元底薪以确保订单被配送。这意味着顾客的小费并非奖励骑手，而是补贴了公司，让公司得以减少支付骑手的工资。
该帖子揭示了大型外卖平台在利润驱动下，如何通过不透明的收费、操纵算法以及剥削骑手来最大化公司利益，而非真正服务好顾客或保障骑手权益。
